Pickup status
Track your pickup & payment
See where your pickup is, who is coming, and when your payment is sent. Your booking page updates on its own.
Enter your booking ID
Enter your booking ID (or store order ID, CKO-…) and the phone number you used.
What happens after you book
Booked
Your pickup slot is confirmed.
Executive assigned
You'll see your executive's name.
On the way
We'll tell you on WhatsApp or SMS when they're coming.
5-minute check
The device is checked in front of you.
Paid, then handover
Your booking page shows the payment status and reference number. You're paid first, then hand over the device.
Get ready before your pickup
- 1Charge the device to at least 20% so it can be checked.
- 2Back up your photos and chats (iCloud or Google Drive).
- 3Sign out of your accounts and remove your SIM and memory card.
- 4Keep the box and charger ready if you said you'd hand them over.
- 5Have a government photo ID (like Aadhaar) for the bill of sale.
No obligation: say no at your door if you change your mind.
Need help choosing?
Not sure of your model or condition? We're happy to help.